Booking / Reservations
How do I book a room reservation?
Booking a room reservation for The Den Hotel is easily accomplished online, through our direct booking page at www.denhotelchicago.com/book. There you can browse our rooms and rates, see available dates, and complete your booking with payment. Same-day reservations are accepted until 11:00 PM, and self-check-in is available until 12 Midnight. Please note that we do not book reservations by phone, chat, or email, but we'll be glad to assist you if you havSome readersCan I book adjoining rooms?
If you have 3 or 4 adults in your group, and would like adjoining rooms, consider booking Room 201 and Room 202, which have a connecting door between them. We are a small hotel property, which is part of our charm, so if you have multiple rooms for your group, whether adjoining or not, you'll be near each other. Please note, the maximum occupancy of any room is two adult guests. Our rooms are furnished with either a Queen or Double two-person bed, and designed to accommodate adult guests only,Some readersWhen do I pay for booking my reservation?
Our reservations are accepted online only, and you'll be prompted to pay at the time you book your room(s). Cancellation is free if you cancel at least 7 days prior to your booked arrival date. Cancellations occurring fewer than 7 days prior to the booked arrival date, and no-shows, are charged the full booking amount.Few readersWhat is the cancellation policy?
Our reservations are accepted online only, and you'll be prompted to pay at the time you book your room(s). Cancellation is free if you cancel at least 7 days prior to your booked arrival date. Cancellations occurring fewer than 7 days prior to the booked arrival date, and no-shows, are charged the full booking amount.Some readers
Occupancy Policies
Are children allowed?
The Den Hotel is designed to accommodate adult guests only, and all guests must be at least 21 years of age. The maximum occupancy is two adult guests per room, and persons under the age of 21 are not allowed.Few readersAre pets allowed?
The Den Hotel is not designed to accommodate pets, including animals or other creatures of any kind, and they are not allowed on the property. Properly-documented service animals are the exception, when coordinated with our Front Desk at least two days in advance of arrival.Few readersHow many people can stay in a room?
The maximum occupancy of any room is two adult guests, aged 21 or older. Our rooms are furnished with either a Queen or Double two-person bed. Please note that persons under 21 years of age are not allowed as guests. If you have 3 or 4 people in your party, and would like adjoining rooms, consider booking Room 201 and Room 202, which have a connecting door between them.Few readersCan I smoke or vape on the property?
The Den Hotel is a non-smoking, non-vaping property. Smoking, vaping, etc. is strictly prohibited. Thank you for your understanding.Some readers
Check-in / Check-out
What are the check-in and check-out times?
Check-in: The Den Hotel is a self-check-in property, where advance online check-in is required to get your door code. Access is available starting at 3:00 PM on your arrival date. A day or two before your arrival date (or today if your reservation is for tonight), you'll receive an email with your self-check-in instructions and link (if you don't see the email, please check your spam or junk mail folder). Please complete the online check-in prior to your arrival at the hotel. If youPopularHow do I check-in?
The Den Hotel is a self-check-in property. A day or two before your arrival date (or today if your reservation is for tonight), you'll receive an email with your self-check-in instructions. You'll need an internet-enabled device to complete the self-check-in process. Please do this prior to your arrival at the hotel, to receive your access code for the doors. Your access code will be active starting at 3:00 PM on your arrival date (and will remain enabled all hours until check-out time onPopularHow do I check-out?
The Den Hotel is a self-check-out property. Check-out time is 11:00 AM. On the morning of your departure, you'll receive an email (generally between 8:00 and 8:30 AM) with the link for self-check-out. Note that completing the online check-out will mark your room as available for Housekeeping, so please check-out online only when you've removed all of your belongings and have vacated the room. Online check-out is required by 11 AM. Luggage storage is available at various businesses, shops,Few readersWhere can I store my luggage?
Luggage storage is available at various businesses, shops, and lockers in the area, and you can find and reserve a place via apps like Bounce or LuggageHero or Stasher orSome readers
Rooms / Amenities
What is a Private Bathroom vs. a Private External Bathroom?
At the Den Hotel, each room has an associated private bathroom for the exclusive use of the guests of that room. There are no shared bathrooms. For rooms 101, 103, 202, and 204, the private bathroom is attached to the room ("Private Bathroom"). For rooms 102, 201, and 203, the private bathroom is across or down the hall ("Private External Bathroom"). The private external bathrooms are locked, and accessed using the same code as for the room. On our booking pages, the room descriptions includePopularHow do I watch TV shows and movies in my room?
Our rooms are equipped with Apple TV, which offers a variety of streaming apps and information services for guests. Sign into your favorite apps to find your familiar content, or enjoy movies, shows and news on the free apps.Few readersHow do I access the Internet/WiFi?
WiFi is complimentary throughout the property; just connect your device to the Den Hotel & Blind Wolf Guests network, and follow the prompts to access the Internet (no password required). Your connection will remain accessible for 24 hours at a time, and you can reconnect again as needed.Few readersHow do I adjust the temperature in my room?
The hotel's heating and air conditioning systems are set centrally at a consistent temperature for all rooms in the building. For additional comfort, a tower fan for cooling or heating, with a digital thermostat and a remote control, is available in each room, allowing for convenient temperature adjustment to meet individual preferences.Few readersIs Room Service available for food and drink?
Guests may conveniently order food and beverage Room Service online using the QR code found in their room, by scanning the code with a smartphone camera to view the menu and place an order. Service is available Wednesday through Saturday, 5:00 PM to 12 Midnight, and orders are delivered directly to the room.Few readersIs there a guest laundry facility?
While there isn't a guest laundry facility in the hotel, there are several convenient options nearby. Here are a few: - Coachlight Laundromat - 3475 N Broadway, coin laundry. (773) 528-6799 - CD One Price Cleaners - 2815 N Broadway, offers wash and fold services in addition to drycleaning. (773) 296-0834 - Wellington Cleaners - 3011 N Halsted, drop off laundry for wash and fold service. (773) 549-5719 - Crystal Cleaners - 1024 W Belmont, drycleaning. (773) 799-8296 *Few readersAre kitchen facilities available?
Shared kitchen facilities are available for guests to use, each equipped with a microwave, coffee maker, stove, oven, refrigerator, sink, dishwasher, dishes, utensils, drinkware, and eating area. The kitchens are located at the end of the hallway on both the first and second floors. Guests are asked to keep the areas clean, and be considerate of other guests.Few readers